Privacy Policy

Who we are

ArcLine Group, Unit 4, Woodfield, Stone, ST15 8RP. Email info@arclinegroup.co.uk or call 01785 305 042. We are the data controller for the personal data described in this policy.

What personal data we collect

When you contact us or submit our quote form we collect your name, email address, telephone number, postal address and the project details you provide. We also collect standard website analytics data about how our site is used.

How we use it

We use your data to respond to enquiries, prepare quotations, carry out contracted work and meet our legal obligations.

Lawful bases under UK GDPR

• Consent — where you submit an enquiry to us.
• Performance of a contract — where we carry out work for you.
• Legitimate interests — improving our services and website.
• Legal obligation — retaining records we are required to keep.

Who we share it with

We share personal data only with suppliers and subcontractors where this is necessary to deliver your work, and with local highway authorities where a Section 184 dropped kerb application requires it. We never sell your data to third parties.

How long we keep it

Enquiry data is kept for 24 months. Contract and job records are kept for 6 years for legal and insurance purposes.

Your rights under UK GDPR

You have the right to access, rectification, erasure, restriction of processing, data portability and to object to processing. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Cookies

We use essential cookies needed for the website to function, and analytics cookies that help us understand how visitors use the site. You can block or delete cookies in your browser settings.

Contacting us about your data

Email info@arclinegroup.co.uk or write to ArcLine Group, Unit 4, Woodfield, Stone, ST15 8RP and we will respond within one month.